A1: Neutral packing, MOQ 1 pc its ok. Customized products, MOQ needs 100 pcs.

Q2. Why do you support small batch orders?
A2: Small batch orders can make our customers have no risk of stocking, customers can buy the products they need at any time, facilitate customers’ capital turnover.

Q3. What’s your payment terms?
A3: Sample order needs 100% payment. Mass production order– 30%T/T deposit, 70% balance shall be paid before shipment.

Q4. How long will it take to ship after payment?
A4: <100pcs, about 3-5 days send out after payment.

Q5. How long can you ship for large quantities of orders?
A5: For large orders, we will give customers proofs and quotations. After confirming the details, we will report the time to the customer according to the order actual situation. Normally, it can be produced within 15 days. About 15 days send out after payment.

Q6. Whats your shipping method?
A6: To ensure you receive goods quickly, we will not choose cheaper sea shipping and method without any logistics information. We will choose DHL,TNT,FeDex,UPS,SF-express. Also we can choose other cheap shipping method as customer’s request.

Q7. What’s your warranty?
A7: All Products offer 1 year warranty. For large orders, we offer 1 year warranty additional 0.2% spare goods help customers with emergencies.

Q8. What kind of after-sales service we can get?
A8: We will assign different customer service to different customers, our will be the most professional customer service staff to solve problems for customers and the customer service will recommend different hot sale products according to the customer’s situation and requests and supply promotional plans to ensure that the customer’s business will become bigger and bigger.